How to Bulk Import Services and Staff via Excel/CSV

On the Services or Staff page, click Import, upload an .xlsx or .csv file, review the preview, and confirm — GroomrLink creates every row as a new service or staff member in one step.

Steps

1. Open Dashboard → Services (or Staff) for the branch you're importing into.
2. Click Import and upload your Excel or CSV file.
3. Download the template first if you're starting from scratch — it shows the exact columns expected.
4. Review the preview grid: this is where you match branch and (for staff) assigned services — those aren't plain CSV columns since they reference other records in your account.
5. Fix any flagged rows, then confirm to create everything at once.

What the file needs

Keep columns to plain values — name, price, duration, category for services; name, phone, role for staff. Anything relational, like which branch or which services a staff member performs, is picked from a dropdown in the preview step, not typed into the spreadsheet.